Enjoy A Relaxing VIP Transfer Experience

Holiday Experts VIP Transfer

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Frequently asked questions

How can I book a transfer?

To book a transfer you can use the form provided on our webpage or send us an e-mail with your details.

How short in advance can I book a transfer?

We would ask you to give us at least 3 hours time to make sure your transfer will be at the airport in time. Please notice that our base is in Dalyan. Your booking will be confirmed via mail or message.  After you get this mail/message your transfer is arranged and confirmed and will wait for you at the airport. Please be aware if you book in very short advance that a short waiting time can occur. 

Where will I meet the driver and how can I recognize him?

Where will I meet the driver and how can I recognize him?

Will the driver wait for me in case of a delayed flight?

Yes, the driver is checking your flight details and will be aware if a delay occurs. Just make sure that your flight number and arrival date you provide us is correct.

What type of transfers are you providing?

Our transfers are VIP transfer which means the driver waits just for you and brings you directly to your destination. Our cars are comfortable and air-conditioned. You will not need to wait for other passengers. This way you will start your holiday without stress. We are not offering collective transfers.

One of our group members has a wheelchair/electric wheelchair. Is there enough space to store it?

Yes we can store a wheelchair/electric wheelchair. It is very important that you let us know during your reservation so we can provide you a vehicle according to this.

Are you providing baby seats / booster seats?

Yes we can provide baby seats or booster seats free of charge. Please let us know when you make a reservation that you require one.

Are the prices for the transfer per person?

No, our prices are per vehicle.

How can I pay for my transfer and do I need to pay a deposit?

No we are not charging a deposit. Please pay on arrival to our driver. We are accepting Cash in British Pound, Euro, Dollar and Turkish Lira. If you are staying in Dalyan you can also come to our office and pay for the transfer. We are only accepting Cash.

Are there any hidden charges I need to be aware of?

No, our prices include all costs like parking fees, taxes, fuel and insurance. There will be no extra charges for you.

How can I cancel my transfer?

If you want to cancel your transfer please send us an email, whats app message or use our live chat. We need a notice of minimum 24 hours before your transfer. Cancellations later than 24 hours are not accepted.

My flight details / accommodation details changed since I made the reservation. What do I need to do?

Please let us know about any changes as soon as possible. You can send us an e-mail, whats app message or use our live chat on the website.